I am disappointed that we had to pull our daughter from Gymnastics Plus. We had her in the Tiny Tots class for ages 3-5. The coaches are AMAZING! (Which is the reason I am giving them two stars instead of one.) My daughter loved Coach Rose. They seem to know that these classes are full of small kids and toddlers. However, the front desk lady could benefit from re-learning how to interact with children of that age as well as some lessons in customer service. It was my daughter's second class and her dad came to watch her for the first time, she was beyond excited to have us both there to cheer her on! She would run to us inside from time to time to get her water and to get encouragement from us as this was her first class like this. All of the other children were doing the same thing as well. But the front desk woman approached my child and singled her out for coming out to us and told her that she needed to stop running over to us and "distracting," the class. (Esentially not allowing her to get her water bottle..which is never okay.) She didn't get down on her level and was very abrasive in repremanding her. My daughter immediately started crying and came running over to us. The next week my daughter refused to even join her class because she was so terrified of the front desk woman. The woman also continued to interupt their classes because the kids weren't doing every obstacle in a perfect line and would tell the coaches that they needed to be corrected. (Which seemed more distracting than the kids having fun?) They are TODDLERS. Of course they are going to run around and skip a few or do the one they like a few times in a row. After 45 minutes of trying everything to get my daughter to re-join her class we decided to this wasn't good for us anymore. We approached the front desk woman and told her we no longer wanted to participate and to remove us from the class. When she asked why and we told her, she claimed I was wrong, and that she did try to get down on my daughter's level and encourage her to join her class the week prior. Which was a bold face lie. Even though my husband and the parents of the other children saw the whole thing as well and talked with me about it. She apologized to my husband and I but never apologized to my child. She didn't seem to care. We felt like another payment or cash grab and not customers. After talking with other parents and friends who have children in her classes, it seems as though I am not the only one who has had rude encounters with her.
Danielle Dunn
Rating:
2
Guest Reviews
Went for preschool Jam. You would think since they are hosting small children they would clean up a bit. There were choking hazards all over. Rubber bands, wrappers, Bobby pin. We were one of the first people in as well when they opened so I know it didn’t just happen. The only reason they get 2 stars instead of 1 is because my little one did enjoy it.
sahra Wood
Rating:
2
Guest Reviews
Finally pulling my daughter from baby bears!!! Been trying so hard to stay but after a year of the same events over and over we can not do it anymore. The class is typically like 6 kids but then it’s suddenly 19 kids (my husband counted). This happens constantly. They rarely have the same teacher which isn’t surprising when they pay the girls 2-3$ less than the boys who work there. After a years there’s no advancement in skills as it’s just the same thing over and over with a different theme every two weeks. My daughter gets wayyyyyyyyy more out of open gym than the class.
Mercedes Rice
Rating:
1
Guest Reviews
I’ve had a few of my daughters bday parties at GP in the past and they were a good value, decent service.. today’s birthday we had Bradley as our gym party helper & he was unbelievable! I didn’t have to chase him down for help with set up, food/cake distribution, etc. he always had initiative to check and ask if I needed help and what he could do for our guests. The kids had SO MUCH fun, he actually interacted with them all and made every child feel special giving them all attention doing different things around the gym with them all. He even showed off his own skills for the kids & had every one of us blown away! Thanks for all of your hard work today! Also should mention the facility was in great condition too, so many improvements made and all of us parents noticed.
Kim Anderson
Rating:
5
Guest Reviews
My kiddo has recently joined the Baby Bears class and is loving it! He has improved already in the few weeks he has attended with the help of the awesome staff, who are friendly and knowledgeable. I love that my child has a place to play and explore in a safe, welcoming environment. His teacher already knows his name and is encouraging with high fives and positive words! Can't wait to see what the rest of this summer will bring!
