Took a bite of my bacon mccrispy and thought I was chewing on bacon, but it was plastic. I'm beyond disgusted because how does that even happen?? This is clearly the employees fault!! If it was a bone or something similar, that wouldn't have been their fault! But plastic??? McDonald's needs to give me a refund or something!!
Key Aturhead
Rating:
1
Guest Reviews
We went to this restaurant before seeing a movie at the Regency because it was the closest McDonald's to the theater. The cashier seemed annoyed that we were there. We should have immediately left, but we were hungry and did not have time to make another stop. As you can see the restaurant was dirty and the cashier was on her phone. We had to clean a table just to sit down. We got the food and the fries were cold, but as long as it took to get our food I was not going to wait for more fries to cook. When I looked down at my burger I noticed that it was not completely cooked. When I finally was able to get someone's attention they offered to remake the burger but I not willing to risk it. When I said the fries were cold I was told they were doing the best they could with only two employees. I saw three employees there so I guess one was a manager that was not helping. I was never offered a refund for this horrible experience. We threw away the fries and left to go to the movies. This visit was on Sept 16th at around 5:30 pm. After purchasing our movie tickets I called the number for customer comments. I left a lengthy message about my experience, but I never received a call from anyone at McDonald's. I usually do not leave negative reviews, but since no one would even call me I thought I needed to make my experience public so maybe someone may avoid a bad night at this McDonald's. If the restaurant was so under staffed it would have been better to only have the drivethru opened I would have understood that more than a dirty restaurant with staff that seemed stressed and indifferent. I hope they can get this restaurant fixed and not have to close it like they did the Harrison Ave location.
Mark Humes
Rating:
1
Guest Reviews
Decided to take my car to the car wash and give all the people that works there out in the 90° sun a water from McDonald’s. I ordered eight large waters from McDonald’s and the associates were super patient and kind with me.
Sevin Hampton
Rating:
5
Guest Reviews
the food and the atmosphere were phenomenal, the atmosphere gives a good friendly and welcoming service. i love how theres a play area for kids even in modern day times. the staff were really friendly as well and i cant wait to come back again on my day off, the employee Josie was very nice to me and helped me when i couldnt see something on the menu. i will definetly keep coming back to this location
sorin 0z
Rating:
5
Guest Reviews
The manager Will was so nice! I have some questions about an experience I had at another McDonald's answered them for me. The service was great the staff was friendly the place was neat and clean we got our food quickly I can't begin to say enough about how wonderful this experience was at this store. I am now setting in the one on Martin Luther King boulevard wishing I was there because I'm still waiting on my food after 30 min🤣 we will definitely only be going to see Will at 23rd Street. Thank you for the nice experience
